Licensing Fairness

An elderly man who had previously held an Ontario driver’s license returned to Canada from overseas and applied for a PEI driver’s license through Service PEI. He was told that because the country he moved from did not have a reciprocal driver’s license agreement with PEI, and because his former Ontario driver’s license had expired, he would need to apply for a new license and take all applicable knowledge and road tests.

We contacted the Department of Transportation and Infrastructure about the man’s concerns and were told that because the man held an Ontario license in the recent past, he could be issued a PEI driver’s license without the need to re-test. The Service PEI agent the man had dealt with was unfamiliar with this policy. We encouraged a meeting between the complainant and a senior manager that resulted in the man receiving a PEI driver’s license.

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