Category

Featured Cases

Social Media Matters

An individual complained that the Rural Municipality of Breadalbane was conducting Council business on private social media pages and refusing to provide members of the public with minutes of two Council meetings. In both instances, the complainant believed the Municipality was breaching the requirements of the Municipal Government Act (MGA). Membership on the Municipality’s social…

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Procuring Fairness

An individual contacted OmbudsPEI to complain about the process for how government contracts are awarded to private service providers on PEI. The individual disputed the reasons for why their own bids had been unsuccessful and complained of a lack of transparency and availability of policy governing the procurement process. They believed that the lack of…

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Fair Point

We received a complaint about the approval of a development at 251 Kelpie Lane in Point Deroche alleging that it violated provincial legislation in two ways. The complainant believed that the new buildings were unlawfully closer to the shoreline than their predecessors and did not meet environmental buffer zone setback requirements. They also complained that…

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Fair Warning

During a Covid-19 self-isolation period following a complainant’s return to PEI, they relapsed into serious alcohol abuse. With the help of the RCMP and paramedics, the complainant was taken to the Queen Elizabeth Hospital (QEH) for treatment. While they waited to be transferred to the Provincial Addictions Treatment Facility (PATF) for rehabilitation, they were given…

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Advertising Fairness

A person who lived in the area of a rezoned property was surprised to learn that the Island Regulatory and Appeals Commission (IRAC) ordered the rezoning following an appeal to it by the developer. Confused and frustrated, the resident reached out to IRAC with questions. In an appeal hearing, IRAC substituted its decision for that…

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Opening the Blinds

Following reports in the media suggesting that Charlottetown City Council may have held discussions in closed session that were not permitted by the Municipal Government Act (MGA), OmbudsPEI began an assessment to determine what happened. We learned that a topic had been discussed in a closed council meeting that was unrelated to the topic announced…

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Arrested Development

A complainant planning to develop a property contacted us to complain that they were unfairly charged fees for a development permit. The complainant believed that the Resort Municipality of Stanley Bridge/Hope River/Bayview/Cavendish/North Rustico did not have the authority to withhold the development permit until the complainant paid the fees. They also complained that the municipality…

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Free From Supervision

A complainant who was subject to guardianship and trusteeship under the Public Guardian and Trustee (PGT) contacted our office with complaints about their experience. The complainant believed the PGT should have noticed sooner that the psychological condition that caused them to be placed under care had improved. The complainant also complained that the PGT made…

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Take A Deep Breath

An inmate at the Provincial Correctional Centre (PCC) complained that medical staff were not treating their acute breathing problems. Despite repeatedly asking for a medical assessment and submitting internal complaint forms about a lack of medical care, they received no response. We contacted PCC through our informal resolution process to inquire about the complainant’s medical…

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Stripped of Dignity

Three inmates at the Provincial Correctional Centre (PCC) were subject to a group strip search in front of two correctional officers.  Under threat of being placed into separate confinement if they refused, the three inmates complied. Despite bringing complaints against the officers involved, the inmates did not believe their concerns were being adequately addressed by…

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