A parent of a home-educated student complained that the PEI School Athletic Association (PEISAA) unfairly determined their child’s eligibility and placement for participation in a member school’s sports program. The parent disagreed with the PEISAA’s interpretation of its Policy & Procedures Manual and believed their child’s placement should have been determined differently. The parent also…
Read articleAn AccessAbility Support client of the Department of Social Development and Seniors (the Department) complained of delays by the Social Programs Appeal Board (the Board) in scheduling hearings. The person explained that after filing various appeals within the previous six months, they had not been told when their appeals would be heard. Within five days…
Read articleAn individual complained about an eight-month delay in receiving a decision on an application to Health PEI for an out-of-province medical service. Despite several follow-up inquiries, the individual had not received a response or an estimated timeline for when a decision would be made. OmbudsPEI contacted Health PEI to determine the status of the application…
Read articleA resident complained that a Rural Municipality had not responded to their requests for copies of meeting minutes. They explained that for three weeks they had been contacting the Municipality but received no reply. In response to our questions, the Municipality was aware of their obligation under the Municipal Government Act to make their minutes…
Read articleThe spouse of an individual who passed away after a short terminal illness contacted us to express concerns about the care provided by Health PEI. While the individual recognized that nothing could have stopped the illness, they believed things could have been handled better. The individual explained that Health PEI had mishandled medical information, mismanaged…
Read articleA resident of a municipality was issued a Notice of Violation of the municipality’s Animal Control Bylaw. The notice, which is a warning of future penalties, was provided to the complainant’s landlord, who then used it as grounds for eviction and as evidence in proceedings before the Island Regulatory and Appeals Commission (IRAC). The complainant…
Read articleA person complained that Child and Family Services (CFS) did not respond appropriately to their disclosure of sexual assault while they were a youth in care. They explained that CFS did not remove the offender, another youth in care, from the care home. Additionally, they complained that CFS did not ensure that the police conducted…
Read articleA municipal councilor contacted OmbudsPEI to explain that they were the subject of a complaint which led to them being found in violation of the municipality’s Code of Conduct bylaw. The complaint to OmbudsPEI was that the councilor had not been provided with sufficient reasons for the decision. While the municipality had provided a letter…
Read articleAn individual contacted us to complain that they believed the Public Guardian and Trustee (PGT) mishandled their deceased relative’s affairs, for which they were now the estate administrator. Despite making various efforts to raise their concerns with the PGT, the individual alleged that their requests and questions were not satisfactorily answered by the PGT in…
Read articleAn individual who applied for dispute resolution through the Residential Tenancy Office (RTO) complained to OmbudsPEI that they were required to serve the Notice of Hearing to the respondent. While they complied, the individual argued that, according to the RTO’s stated rules, the responsibility for serving the Notice rested with the RTO, not the applicant.…
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