An inmate in custody at the Provincial Correctional Centre (PCC) complained that they were being prevented from contacting their mother and the Prince Edward Island Regulatory & Appeals Commission (IRAC) by phone. This was preventing the complainant from making an appeal that would allow them to keep their home.
We contacted PCC and were told that there was no reason that the complainant should be prevented from calling either their mother or IRAC. PCC explained that a staff error caused the confusion and that it would add both phone numbers to the complainant’s approved contact list. We confirmed this occurred.
