CHARLOTTETOWN, PEI – OmbudsPEI is releasing its first public resource, a guide to help lead municipal governments through the process of holding closed meetings to ensure that the province’s open meeting laws are consistently applied. OmbudsPEI is aware of concerns that some municipalities may be discussing issues in closed meetings that should be discussed in…
Read articleCHARLOTTETOWN, PEI – Steps are being taken to provide inmates at Prince Edward Island’s Provincial Correctional Centre (PCC) with improved treatment for opioid abuse following a 10-month investigation by the province’s office of the Ombudsperson. In Committing to Care: Improving the Treatment of Opioid Use Disorder (OUD) in the Provincial Correctional System, OmbudsPEI examines how…
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The Canadian Council of Parliamentary Ombudsman have developed a helpful assessment tool to ensure fairness is included in the development of decision-making processes and delivery of programs. You can find more information here.
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The British Columbia Ombudsperson’s Office created a Complaint Handling Guide which is an excellent resource for any organization handling complaints. You can download a copy of the guide here. The BC office also offers an online training session for those wishing to learn more about administrative fairness.
Read articleOn 15 March 2019, the “Principles on the Protection and Promotion of the Ombudsman Institution”, (“The Venice Principles”) were adopted by the Venice Commission which is the Council of Europe’s Commission for Democracy through Law providing legal advice to its Member States. The 25 Venice Principles represent the first, independent, international set of standards for…
Read articleThis resolution was adopted by the UN General Assembly on December 15, 2022. The UN resolution represents a strong endorsement of the key principles of ombudsman institutions, including independence, objectivity, transparency, fairness and impartiality. It is an important further step in securing worldwide recognition for the work of Ombudsman institutions in promoting good administration, human…
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