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Resources

OmbudsPEI works with PEI Human Rights Commission to address an almost four-year old delay in resolving Islander’s discrimination claim
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CHARLOTTETOWN, PEI – An Islander’s near four-year wait for a resolution has ended following a complaint and inquiry into the PEI Human Rights Commission. OmbudsPEI received a complaint from a person alleging they were dealing with extended delays and a lack of communication relating to their discrimination claim with PEIHRC. The person alleged they had…

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OmbudsPEI inquiries help make communication around admissions clearer for post-secondary students in PEI
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CHARLOTTETOWN, PEI – OmbudsPEI received two complaints from students at UPEI alleging the school unfairly denied them admission. One complainant alleged that they were not provided with an explanation after they were denied re-admission into a program, noting that the denial letter provided no details about the denial or how they could find that information…

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Inmate phone policy at Provincial Correctional Centre sees revamp following complaints made to OmbudsPEI
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CHARLOTTETOWN, PEI – Inmates at PEI’s Provincial Correctional Centre will have more access to telephone services following an inquiry into multiple complaints received by OmbudsPEI.  PCC’s telephone policy will no longer limit inmates to a small list of approved telephone contacts. Since beginning operations in February 2022, OmbudsPEI has received complaints from inmates at PCC…

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OmbudsPEI inquiry leads to policy change relating to Legal Aid representation in PEI
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CHARLOTTETOWN, PEI – After receiving complaints from individuals who were denied representation by Legal Aid, an inquiry by OmbudsPEI has resulted in the commitment to create a new internal policy.  The policy will ensure fair decisions are made when an application for representation is denied.  OmbudsPEI received complaints from two individuals who alleged that Legal…

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OmbudsPEI inquiry about patient registry leads to more transparency for Islanders
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CHARLOTTETOWN, PEI – Following an inquiry into how PEI patients are chosen to be assigned to a practitioner from the province’s patient registry, new information providing a more transparent understanding of how patients are assigned to practitioners is now available to Islanders. OmbudsPEI had been contacted by a concerned individual who felt practitioners that were…

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OmbudsPEI supportive of motion calling for legislative change around procurement in PEI
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CHARLOTTETOWN, PEI – Ombudsperson Sandy Hermiston is voicing her support for a March 20th motion passed unanimously by the Legislative Assembly calling for the creation of legislation to guide service procurement in PEI. OmbudsPEI worked with Procurement Services and Treasury Board to agree to post the policies guiding the service procurement process to ensure that…

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PEI’s Ombudsperson welcomes expansion of jurisdiction to include post-secondary institutions
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CHARLOTTETOWN, PEI – In the wake of concerns raised in a recently released report commissioned by UPEI which reviewed the University’s practices and processes with respect to harassment, discrimination and fair treatment, the Legislative Assembly has amended the Ombudsperson Act to grant jurisdiction to the Ombudsperson over post-secondary institutions. “This change in the Ombudsperson Act…

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OmbudsPEI releases guide to support municipal governments in properly holding closed meetings
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CHARLOTTETOWN, PEI – OmbudsPEI is releasing its first public resource, a guide to help lead municipal governments through the process of holding closed meetings to ensure that the province’s open meeting laws are consistently applied. OmbudsPEI is aware of concerns that some municipalities may be discussing issues in closed meetings that should be discussed in…

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Opioid replacement therapy within provincial correctional facility the focus of OmbudsPEI’s first public report
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CHARLOTTETOWN, PEI – Steps are being taken to provide inmates at Prince Edward Island’s Provincial Correctional Centre (PCC) with improved treatment for opioid abuse following a 10-month investigation by the province’s office of the Ombudsperson. In Committing to Care: Improving the Treatment of Opioid Use Disorder (OUD) in the Provincial Correctional System, OmbudsPEI examines how…

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