The Canadian Council of Parliamentary Ombudsman (CCPO) has formally endorsed a set of key principles designed to ensure the independence, effectiveness, and accountability of Ombudsman institutions across Canada. You can find the key principles here.
Read articleCharlottetown, PEI — The Canadian Council of Parliamentary Ombudsman (CCPO) has formally endorsed a set of key principles designed to ensure the independence, effectiveness, and accountability of Ombudsman institutions across Canada. These principles, adopted during the Council’s gathering in Charlottetown, Prince Edward Island, reaffirm the essential role of Ombudsman offices in upholding good governance, protecting…
Read articleCHARLOTTETOWN, PEI – An Islander’s near four-year wait for a resolution has ended following a complaint and inquiry into the PEI Human Rights Commission. OmbudsPEI received a complaint from a person alleging they were dealing with extended delays and a lack of communication relating to their discrimination claim with PEIHRC. The person alleged they had…
Read articleCHARLOTTETOWN, PEI – OmbudsPEI received two complaints from students at UPEI alleging the school unfairly denied them admission. One complainant alleged that they were not provided with an explanation after they were denied re-admission into a program, noting that the denial letter provided no details about the denial or how they could find that information…
Read articleCHARLOTTETOWN, PEI – Inmates at PEI’s Provincial Correctional Centre will have more access to telephone services following an inquiry into multiple complaints received by OmbudsPEI. PCC’s telephone policy will no longer limit inmates to a small list of approved telephone contacts. Since beginning operations in February 2022, OmbudsPEI has received complaints from inmates at PCC…
Read articleCHARLOTTETOWN, PEI – After receiving complaints from individuals who were denied representation by Legal Aid, an inquiry by OmbudsPEI has resulted in the commitment to create a new internal policy. The policy will ensure fair decisions are made when an application for representation is denied. OmbudsPEI received complaints from two individuals who alleged that Legal…
Read articleCHARLOTTETOWN, PEI – Following an inquiry into how PEI patients are chosen to be assigned to a practitioner from the province’s patient registry, new information providing a more transparent understanding of how patients are assigned to practitioners is now available to Islanders. OmbudsPEI had been contacted by a concerned individual who felt practitioners that were…
Read articleCHARLOTTETOWN, PEI – Ombudsperson Sandy Hermiston is voicing her support for a March 20th motion passed unanimously by the Legislative Assembly calling for the creation of legislation to guide service procurement in PEI. OmbudsPEI worked with Procurement Services and Treasury Board to agree to post the policies guiding the service procurement process to ensure that…
Read articleCHARLOTTETOWN, PEI – OmbudsPEI has tabled its first annual report, which highlights the creation, growth, work and statistics of the office’s first 14 months of operation. On Nov. 29, the report was tabled during the fall sitting of the Legislative Assembly. The report includes a breakdown of the number of cases received and investigated by…
Read articleCHARLOTTETOWN, PEI – In the wake of concerns raised in a recently released report commissioned by UPEI which reviewed the University’s practices and processes with respect to harassment, discrimination and fair treatment, the Legislative Assembly has amended the Ombudsperson Act to grant jurisdiction to the Ombudsperson over post-secondary institutions. “This change in the Ombudsperson Act…
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