Category

October 5, 2026

Clarifying Eligibility and Team Advancement Procedures

A parent of a home-educated student complained that the PEI School Athletic Association (PEISAA) unfairly determined their child’s eligibility and placement for participation in a member school’s sports program. The parent disagreed with the PEISAA’s interpretation of its Policy & Procedures Manual and believed their child’s placement should have been determined differently. The parent also…

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Timely Appeal Hearings

An AccessAbility Support client of the Department of Social Development and Seniors (the Department) complained of delays by the Social Programs Appeal Board (the Board) in scheduling hearings. The person explained that after filing various appeals within the previous six months, they had not been told when their appeals would be heard. Within five days…

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Delayed Approval

An individual complained about an eight-month delay in receiving a decision on an application to Health PEI for an out-of-province medical service. Despite several follow-up inquiries, the individual had not received a response or an estimated timeline for when a decision would be made. OmbudsPEI contacted Health PEI to determine the status of the application…

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Municipal Minutes

A resident complained that a Rural Municipality had not responded to their requests for copies of meeting minutes. They explained that for three weeks they had been contacting the Municipality but received no reply. In response to our questions, the Municipality was aware of their obligation under the Municipal Government Act to make their minutes…

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Healthcare Complaint Process

The spouse of an individual who passed away after a short terminal illness contacted us to express concerns about the care provided by Health PEI. While the individual recognized that nothing could have stopped the illness, they believed things could have been handled better.  The individual explained that Health PEI had mishandled medical information, mismanaged…

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