Online Complaint Form

First Steps

Not sure what the Ombudsperson can investigate?
• Send us an email:
• Call us: 902-288-1105

Have you already raised your concerns through the agency’s complaint or review process?

If not, we encourage you to do so before filing a complaint with the Ombudsperson.

Prefer to Print?

You can also download our complaint form in PDF Format.

This might include: international phone numbers or contact information, that you don’t want us to leave voice mail messages, requests for interpretation or relay services or other accommodations, that you have an advocate or support person you would like to help you communicate with us, or any other special considerations or requests.
Please include, if possible, titles and contact information for the main people you have dealt with at the organization(s), and the dates you have been in contact with them.
Example: Who is your complaint about?
Briefly summarize your complaint. Please be as specific as possible about what decisions, communications or services you are concerned about, when they occurred, their impact on you, what you think is unfair about the decision, communication or service, and any file or reference numbers related to your complaint.
Are there any documents you can provide to help us assess your complaint? The most important documents you can provide are correspondence you’ve received from the agency you are complaining about – particularly ones that communicate decisions they have made or respond to the concerns you’ve raised with them. Please include, if possible, any relevant documents along with your form submission. You may also submit documents and evidence later by mail, email, or in person.
Click or drag files to this area to upload. You can upload up to 6 files.