An elderly woman under trusteeship complained that the Public Trustee had not completed her tax returns and was refusing to allow her to move to another care home. She explained that the Trustee was not returning her calls to answer her questions. We contacted the Public Trustee who confirmed that the woman’s taxes were in fact filed. The Trustee explained that they did not have say over where she could live. We told the woman she was free to choose where to live and helped her contact the Trustee about her desire to move.
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