Freedom To Choose

A senior under trusteeship complained that the Public Trustee had not completed their tax returns and was refusing to allow them to move to another care home. The complainant explained that the Trustee was not returning their calls to answer their questions. We contacted the Public Trustee who confirmed that the complainant’s taxes were in fact filed. The Trustee explained that they did not have say over where the complainant could live. We told the complainant they were free to choose where to live and helped them contact the Trustee about their desire to move.